Privacy Policy

At EasternEmeralds.com, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website and services.

1. Information We Collect

1.1. When you visit EasternEmeralds.com or make a purchase, we may collect certain information about you, including:

Personal information such as your name, email address, mailing address, and phone number.
Payment information such as credit card details (which are securely processed by our payment gateways).
Information about your browsing behavior on our website, including pages visited and products viewed.
Device information such as IP address, browser type, and operating system.

1.2. We may collect this information directly from you or automatically through the use of cookies and similar tracking technologies. You can control cookies through your browser settings, but please note that disabling cookies may limit your ability to use certain features of our website.

2. How We Use Your Information

2.1. We use the information we collect for the following purposes:

To process and fulfill your orders, including communicating with you about your purchase and providing customer support.
To improve and optimize our website, products, and services.
To send you marketing communications, promotions, and updates about our products and services (you may opt out of receiving these communications at any time).
To prevent fraudulent transactions and protect the security of our website and users.
To comply with legal and regulatory requirements.

3. Information Sharing and Disclosure

3.1. We may share your personal information with third parties in the following circumstances:

With service providers who help us operate our website, process payments, fulfill orders, or provide other services on our behalf.
With our business partners and affiliates for marketing and promotional purposes (you may opt out of this sharing).
In response to a valid legal request, such as a court order or subpoena.
In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred to the acquiring entity.

3.2. We do not sell or rent your personal information to third parties for their marketing purposes.

4. Data Security

4.1. We take reasonable measures to protect the security of your personal information, both during transmission and once we receive it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

5.1. You have the right to access, update, or delete your personal information. You may also have the right to restrict or object to certain processing of your information and to receive a copy of your data in a structured, machine-readable format.

5.2. If you wish to exercise any of these rights or have questions about our Privacy Policy, please contact us using the information provided below.

6. Children's Privacy

6.1. Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us

8.1. If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us.

Thank you for trusting EasternEmeralds.com with your personal information. We are committed to protecting your privacy and providing you with a secure online shopping experience.