Welcome to EasternEmeralds.com! These Terms and Conditions govern your use of our website and the services we offer. Please read them carefully before using our site. By accessing or using our website, you agree to be bound by these Terms and Conditions.
1. Introduction
1.1. EasternEmeralds.com (referred to as "we," "us," or "our") provides an online platform for the sale of jewelry products.
1.2. By accessing or using our website, you agree to comply with these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.
2. Registration
2.1. To make a purchase on EasternEmeralds.com, you may be required to register for an account. You must provide accurate and complete information when creating your account.
2.2. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account.
3. Products and Pricing
3.1. We make every effort to display accurate product information, including descriptions and prices. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
3.2. All prices displayed on EasternEmeralds.com are in euros and are subject to change without notice.
3.3. We reserve the right to limit the quantities of any products or services that we offer.
4. Orders and Payment
4.1. By placing an order on EasternEmeralds.com, you agree to pay the total amount specified at checkout, including any applicable taxes and shipping fees.
4.2. Payment can be made using the methods specified on our website. We use secure payment gateways to protect your financial information.
4.3. Once your order has been placed, you will receive an email confirmation with details of your purchase. Please review this confirmation carefully and contact us immediately if there are any discrepancies.
5. Shipping and Delivery
5.1. We aim to process and ship orders within 3 business days of receiving payment. However, shipping times may vary depending on your location and the shipping method selected.
5.2. We are not responsible for any delays or failures in delivery caused by events beyond our control, including but not limited to natural disasters, weather conditions, or postal strikes.
5.3. Shipping costs will be calculated and displayed at checkout. Any additional customs duties or taxes incurred upon delivery are the responsibility of the customer.
6. Returns and Refunds
6.1. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 14 days of receipt for a full refund or exchange, subject to the terms and conditions of our Return Policy.
6.2. To initiate a return, please contact our customer service team for instructions. Items must be returned in their original condition and packaging, with all tags attached.
6.3. Refunds will be processed within 10 business days of receiving the returned item(s). Please note that shipping fees are non-refundable.
7. Intellectual Property
7.1. All content on EasternEmeralds.com, including but not limited to text, graphics, logos, images, and software, is the property of EasternEmeralds.com or its licensors and is protected by copyright laws.
7.2. You may not reproduce, distribute, modify, or create derivative works of any content from our website without our prior written consent.
8. Limitation of Liability
8.1. In no event shall EasternEmeralds.com, its officers, directors, employees, or agents be liable for any indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or the purchase of products or services from us.
8.2. Our total liability for any claim arising out of or relating to these Terms and Conditions shall not exceed the total amount paid by you for the products or services in question.
9. Amendments
9.1. We reserve the right to modify or amend these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any such changes constitutes acceptance of the modified Terms and Conditions.
Thank you for shopping at EasternEmeralds.com! We hope you enjoy your experience with us.